Do I need to open an account online? No – you can just perches the items as a gust.
What are payment options? We work with PayPal and Stripe secure credit card payment. We accept all major credit cards.
How long does delivery take? Shipping usually takes 1-2 weeks, but if there's a large number of orders this will be extended by one more week
What is your security level? herogameszone.com adheres to highest industry standards in order to protect your personal information with the best security solutions. Your credit card information and personal details are encrypted during transmission using SSL (secure socket layer technology), which is widely used on the Internet for processing payments safely.
Refunds & Returns We offer a 100% Satisfaction Guarantee- Which means we will refund your Product cost or replace it if you don't receive your order, it got damaged or was not as described in the product page. We want to provide a risk-free shopping experience and trust our customers to not take advantage of us on this offer. Note: There are no refunds on shipping costs. Clocks bedding sets are made to order, There are no returns for these items. In the unlikely event that your order hasn't arrived within 6-8 weeks (due to lost mail, etc.) please contact us via email@example.com and we will issue a refund or resend your order. Refunds & Returns will not be processed after 14 days. Thanks for understanding!
How do I track status of my order? When we ship your order you will get an email with your tracking link. if you don't sure please send us email to firstname.lastname@example.org and we be happy to help you!
Where do you send products from?
we sent our products from warehouses in China and USA
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